FortiGuard SubscriptionsįortiGaurd Enterprise is protection to address today’s advanced threat landscape. Based on the audit results, specialized Fortinet engineers will provide recommendations to help customers avoid unplanned service disruptions and detect problems before they affect performance.įor more information, visit here. As part of the service, Fortinet will proactively perform device environmental and performance audits for the contracted appliances. This service provides the assurance of around-the-clock coverage and fast turnaround for the replacement of defective hardware.įortiCare 360° Service includes all the services that FortiCare 24×7 service offers, plus providing customers with recurring health checks through a personalized monthly audit report of their FortiGate and FortiWiFi appliances.

First, what are we talking about here? FortiCare ServicesįortiCare 24×7 Service includes access to technical support on a 365x24x7 basis as well as an advanced replacement service for hardware failures. However, when it comes to your Fortinet FortiGate, it is critical that you keep your support active for several reasons, but one is vital. The benefits vary drastically, and the costs can be high.

Sometimes the hardest thing in the IT biz is trying to decide if the support/maintenance you’re paying on a particular software or hardware is worth it.

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